H2O Innovation (formerly Hays Utility South Corp.) serves as a water/ wastewater utility operator for East Montgomery County MUD 5.
H2O Innovation
Attn: Howard Wilhite
Mailing Address:
2200 Sciaaca Rd.
Spring, TX 77373
Customer Support
For billing, service requests and other inquiries use the following:
General Customer Service Number: 281-353-9809
Customer/Billing Inquiries Email: service.us@h2oinnovation.com
For general phone inquiries, please contact our Customer Service department Monday through Friday from 8:00 a.m. to 4:30 p. m., with the exception of holidays.
Our payment hours are:
Spring Office
2200 Sciaaca Rd
Spring, TX 77373
Phone: 281-353-9809
Monday through Friday from 8:00 a.m. to 4:30 p.m.
For after-hour emergencies, please contact our dispatch team at 281-353-9809.
Pursuant to Texas House Bill 872, a customer’s information shall be confidential and is not subject to disclosure under the Texas Public Information Act. If you would like for your information to remain confidential, no action is needed. If you want your personal information released to the public, you may complete the following form and return it to the District’s Operator: